Kindly take note that the game service will be down on the 27th of February 2020 from 6AM-onwards for a server maintenance. For more details about the patch update, check out the details below.
I. Game Updates
Love Attendance
Once the love attendance book is purchased from the shop,it is added on the left-upperside of couple garden.
2. Click the mini-board to open attendance check(pop-up).
The heart button fully charged status at 00:00 o’clock.
If it is already completely charged, it will keep the fully charged status.
If the heart is recharged completely,it will be flickering.
When couple clicks the button, the heart will go into the heart bottle and then it will change to ‘Charging’status.
The left side button is for male and the right side button is for female.
Players can see how many hearts they collected with the heart image and the number in the middle.
Players can click the message box and write message.
Both man and woman can leave the message and need to click check’ button to save it.
Emoticon can be used as text.
3. Observers can only see the mini board but cannot click it.
Rewards: Rewards are given whenever a player gathers certain amount of hearts.
DNS flush w/ PowerShell or cmd (Advanced For Tech-Savvy Players)
Run as administrator
ipconfig /release
ipconfig /renew
ipconfig /dnsflush
*E-Support Issues*
For follow-ups, please send to our Game Moderators the following:
SSID/Ticket Number
IGN
Short Description of your concern
Event Name and Date (For promo/event concerns)
*Giftbox Items Expiration*
All items issued to your gift box are only claimable for 1 year from the date of issue. Any item that reaches 1 year from the date of issue will no longer be claimable.
Example:
Item issued on October 29, 2018, item will be expired on October 28, 2019, 23:59.
*Network Issue Concerns & Diagnostic Tools*
If you have connection issues, please follow the instructions below:
Check the player’s drivers and make sure all are up to date to launch the Game.
Use DriverEasy to check for drivers.
Common Drivers not updated.
GPU
Intel Graphics
Windows Updates. ***very important for Win 10
*Full Screen Issues*
Alt + Enter to full screen.
Intel Graphics
Stretched screen:
Right click on desktop > Intel Graphics Settings > Find something that says resolution > Change to 1024 x 768 > you will see something that says aspect ratio > Change to Scale fullscreen > Change back to ur original Resolution, common settings is 1920 x 1080
Black bars:
Set to Maintain Aspect Ratio/Maintain Display Scaling.
AMD Settings
Stretched screen:
Black bars:
Nvidia Settings
Go to NVIDIA Control Panel > Adjust desktop size and position
Stretched screen: Select Full Screen > Apply
Black bars: Select Aspect Ratio > Apply
*Resolution pop-up at Patcher issue*
Check your screen resolution settings, scale, and layout?
If your recommended setting is something else, do change it. Try to set your resolution higher. Refer to the screenshot below for reference. It should fix your issue.
*Missing Songs*
Song files:
1. Download the ABM files from this link: <to be updated after every patch> https://drive.google.com/file/d/11cfW6hOjs83cPVD0zgLkx7PjUQF79ik3/view?usp=drivesdk
2. Right click the folder & Extract the files with Winzip
3. Navigate into the file till you see abm/tbm files, Ctrl + A > Ctrl + X > go to your ANL folder > ABM > Ctrl + V
ANL default file path: C Drive > program files (x86) > playpark > Audition Next Level
4. Wait for it to process and relaunch the Game!
*Cannot start Game*
Launch Error (30005)
Solution #1
Delete all files in C:\Program Files (x86)\EasyAntiCheat.
Restart your computer
Re-install EAC from the ANL Game folder
Solution #2
Delete Audition.exe and relaunch patcher.exe
Auditon.exe version error (this has to be fixed by devs to check flagged files)
Install a fresh copy of Audition files or run patcher.exe; take Note of the files that are getting restored by the patcher.
Shift + Del those files in your ANL folder
Run patcher.exe as administrator to let it restore.
Ensure that the patcher does not restore any more files, and your Game is good to go.
Disconnected from server
If you are located in sg my ph and using the relevant country’s isp (internet service provider).
Either, Fill in this form for the ANL team to run a check and update their IP tables.
Or, call your ISP to re-assign you a new IP address.
*Disconnection while switching between Windows and Full Screen*
This is subjective, sometimes a hit or miss
1. Check your patcher.exe, audition.exe, and Launch_Game. Ensure you have set all of the compatibility settings to this.
2. Check windows update for net.framework 3.5 or any other updates.
3. Restart after installing and updating.
*EAC: Launch Error. Invalid game executable: Audition.exe*
1. Go to your Audition Next Level Folder > EasyAntiCheat.
2. Launch EAC and click on “Repair Service.”
3. Run Patcher.exe as admin.
Everything here on out, Install/Run as administrator.
Download & Unzip Audition_Next_Level_Full_Client_Installer. (v01.35.03.zip is the latest)
Install the Game Client. You will be prompted to install EAC too, and please do so.
Download Manual Patchers ( if required)
After patching everything, well done. You are almost there! A couple of steps more to do.
Check for Audition000xx.zip files. If present, kindly deletes them.
Right click Audition.exe & Patcher.exe > Properties > Compatibility Settings > Select compatibility to run as “windows 8” > Select “run as administrator” > Apply > OK
Compatibility settings are for Windows 8.1/10. This is what you would expect to see.
Now you may run the Game! :3
This is for those who still face problems after following the above instructions, for example, missing song files.
Download patcher2.exe from the link that we have provided you and put it inside your ANL folder
Run as administrator, watch it do its magic.
Launch the Game via this patcher!
Or
For song issues.
Page, the moderator’s page for the Frequently Asked Questions, click on ‘I’m facing issues with missing songs.’, follow the instructions shown.
Game Updates
Love Attendance
New Couple Garden Seeds
New Avatar Items
Female 
Male
New Accessory
New Mascot Avatar Items
Female
Male
Town Decoration
Happy Dancing, Audistas!
