Topup Guide

Playmall Top Up Guide

How to Top Up using PlayPark Card

1.Visit https://playmall.playpark.com/login.aspx and choose your login type.


*Note: AuditionNextLevel do not have Google ID Login.*

2. Choose the type of currency you wish to use and click Confirm. Do note that you need to wait for 60 days before you can change again your currency.


3. To top up your PlayID account, click top up button.

4. Click LevelUp and type the Card Serial and Password and click Top Up.


5. Once top up is successful, it will be credited to your account as PH Point (Assuming you selected PHP as your local account currency). Points purchased is valid for 365 days upon top up.


6. You may now convert your Points to Audition Next Level. Please do note that once your points are converted to game points already, you will not be able to refund the said points.

Click on the amount you wish to convert.


How to Top Up using PayPal

1.Got to Playpark.com and click on “Top Up”

2. You will be redirected to PlayMall.com. Scroll down and click on “Go to PlayMall”

3. Select your game account login type. *Note: AuditionNextLevel do not have Google ID Login.*

4. Key in your account credentials and click on “Log In”

5. Once you are in your account page, click on “Top Up”

6. Select Paypal PH

7. Select the amount you wish to purchase from the drop down menu, then click on topup

8. Transaction confirmation page will be shown, requiring you to proceed. Once the amount and other details are correct, click on “Confirm”

9. You will then be directed to the Paypal Check out page.  *Logon your Paypal account, or key in your card details if you don’t have an existing account

10. Select the payment method or card to be used for the transaction, then click on “Continue”

11. Paypal confirmation page will be shown. Click “Continue” to proceed with payment

12. The payment screen will be closed notifying a successful transaction. You will be returned to your PlayMall account page showing the new balance for the recent purchase.

Transaction History View

13. Lastly, you will receive an email notification to your registered Paypal email address.

**Note: Please don’t delete the email notification because this will serve as your official receipt.